IT & Communications Manager

We are currently looking for a keen and driven IT & Communications Manager to manage and join the existing IT team at Head Office, based in Maldon, Essex.

Role Purpose:
Reporting directly to the Chief Financial Officer, you will be responsible for the overall efficient running of the company’s information systems, communication systems and networking / connectivity platforms. You will also be required to develop and ensure effective deployment of the company’s IT strategy.

Main Responsibilities:
❖ Ability to deploy the hardware and software resources required around the business in a timely and cost-effective manner
❖ Lead the development and application of the company ERP system (IBCOS)
❖ Develop and maintain the ‘Doenet’ Intranet
❖ Procurement of hardware and software, negotiation with suppliers, and management of service contracts
❖ Continuing our evolution from on-prem to cloud-based servers
❖ Daily management of staff (currently a team of 4 people) in accordance with company procedures
❖ Maintain high levels of confidentiality at all times
❖ Promote network security and proactively prevent data and security breaches
❖ Ensure reliable day to day operation of the company network platform
❖ Ensure that information is shared and communicated effectively and in a timely fashion across the business
❖ Develop and deploy a company Disaster Recovery and Business Continuity Plan
❖ Work to and set annual budgets
❖ Work in conjunction with our Marketing Department in liaising with Web Developers and E- commerce platforms to aid growth and efficiencies in our online presence

Role Requirements:
❖ Previous management experience desirable
❖ Proven knowledge of managing IT platforms and project management; IBCOS ERP system knowledge desirable but not essential
❖ Be self-motivated and able to work under own initiative, as well as part of a team
❖ Ability to communicate to all levels of the business and its suppliers
❖ Have strong leadership skills and be able to act quickly and decisively
❖ Good attention to detail and be organised to manage own workload, as well as others
❖ Take accountability for own decisions
❖ Be analytical and methodical in your approach to problems
❖ Experienced in leading on-prem to cloud server migrations