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Service Technician

We are currently looking for an experienced Service Technician to join the established team at our Albourne branch, West Sussex.

You will also need to be willing to mentor and develop apprentices.

Role Purpose:

Reporting directly to the Service Manager, your role will be to repair and maintain equipment sold by the Company’s sales departments within its designated area. As a lead Technician you will also help to oversee apprentices, allowing them to help and assist you on repairs according to their skill level. 

Essential Skills/Experience: 

  • Proven experience within the industry would be advantageous
  • Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable
  • Complete in full the job cards relating to work undertaken including machine detail, time and mileage and any accompanying documentation
  • Patience and willingness to help others develop
  • Liaise with customers and suppliers as required
  • Has the ability to work alone using your own initiative and as part of a team
  • Ability to adhere to health and safety practice and procedures at all times
  • Maintain a good general level of health and fitness
  • Self-motivated
  • Good general appearance
  • Competent in the use of computers
  • Excellent customer service skills as this is a customer facing role
  • Full clean driver’s license
  • Job Categories
    Job Categories: After Sales Support
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Albourne
  • Ref No
    Ref No: WS2173

Additional Information

  • Start Date:
    Immediate, but subject to successful candidates notice period
  • Hours:
    39hrs per week - 8am to 5pm, Monday to Thursday and 8am to 4pm Friday (1-hour unpaid lunch) Overtime above 39hrs per week will be paid at time and a half.
  • Salary:
    £Competitive, depending upon experience.
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England