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Service Technician

We are currently looking for an experienced Service Technician to join the established team at our Sudbury branch, based in Suffolk.

 Role Purpose:

Reporting directly to the Service Manager, your role will be to repair and maintain agricultural (but not limited to) equipment that is sold by the Company’s sales departments within its designated area.

 Essential Skills/Experience:

  • Proven experience within the agricultural and/or horticultural industry would be advantageous
  • Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable
  • Complete in full the job cards relating to work undertaken including machine detail, time and mileage and any accompanying documentation
  • Liaise with customers and suppliers as required
  • Has the ability to work alone using your own initiative and as part of a team
  • Ability to adhere to health and safety practice and procedures at all times
  • Maintain a good general level of health and fitness
  • Self-motivated
  • Good general appearance
  • Competent in the use of computers
  • Excellent customer service skills as this is a customer facing role
  • Valid driving licence with no more than 3 points
  • Job Categories
    Job Categories: After Sales Support
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Sudbury
  • Ref No
    Ref No: WS2041

Additional Information

  • Start Date:
    Immediate, but subject to successful candidates notice period
  • Hours:
    39 hours per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1 hour unpaid lunch) Overtime paid at time and a half on completion of 39hrs Monday to Friday
  • Salary:
    £Competitive, depending on experience plus company vehicle
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England